As
you build your business, consider the paths to category dominance
available to an “expert”. Today’s consumer is less about the Yellow
Pages and phoning Directory Assistance and more about Google.
Technology has made it easy to research a product or service before
darkening the door of a store or an office.
Today’s consumer has the tools to be better informed, to share experiences and most importantly, to find the businesses that pay attention to their customers needs and desires.
Today’s consumer has the tools to be better informed, to share experiences and most importantly, to find the businesses that pay attention to their customers needs and desires.